Last Updated: July 26, 2025
We want you to love everything you purchase from Crafty Comrades! If something isn’t quite right, we’re here to help.
✅ Eligibility for Returns
- We accept returns within 7 days of delivery if the item is damaged.
- Items must be unused, unopened, and in their original packaging.
- To be eligible for a return, you must contact us within the 7-day window with your order number, reason for return, and photo of damage.
📩 Email: [your email]
📦 Subject Line: Return Request – Order #[YourOrderNumber]
❌ Non-Returnable Items
We cannot accept returns on:
- Made-to-order items
- Opened or used items
- Clearance or final sale items
- Gift cards or digital downloads
- Customized or personalized products
💵 Refunds
- Once your return is received and inspected, we’ll notify you via email.
- Approved returns will be refunded to your original payment method within 5–7 business days.
- Original shipping fees are non-refundable.
📬 Return Shipping
- Customers are responsible for the cost of return shipping.
- We recommend using a trackable shipping method for your protection.
- If the return is due to our error (wrong item, damaged, etc.), we’ll cover the return shipping cost.
💬 Questions?
We’re happy to help with any concerns. Email us at hello@craftycomrades.com and we’ll get back to you as soon as possible.